The 13th Judicial District Court of New Mexico Speeds up The Judicial Process and Saves Tax Payer Dollars via DiVitas Mobile Unified Communications

Dual Persona Client Provides Staff with Single Number Reach Both Inside and Outside the Office Using their Business Number

MOUNTAIN VIEW, CALIF., Oct. 13, 2008 – DiVitas Networks™, the leader in Mobile Unified Communications (Mobile UC), today announced the 13th Judicial District Court, of the Judicial Branch of New Mexico, has purchased and installed its solution to increase court employee productivity and decrease costs.  Employees including the deputy CEO, Judges, Staff Attorneys, Probation Officers, Administrative Staff and the IT Technologists now stay continuously connected by their deskphone number no matter where they are located.  

The 13th Judicial District Court chose to deploy the DiVitas Mobile UC solution because of its ability to keep employees continuously connected no matter where they are located.  Now court employees can be contacted via their deskphone number whether they are in the office or out in the field – on cellular or WiFi networks, while simultaneously reducing costs and therefore saving tax payer dollars. 

“We have been placing more and more people out in the field and providing them with regular cell phones – sometimes they have service, sometimes they don’t, so communication was irregular,” said Greg Ireland, Chief Executive Officer for the 13th Judicial District Court. “Meanwhile, the desktop phones we provide each of these employees for use while in the office cost $800-900 per unit – it’s crazy to keep buying them at that price when they don’t address our need for reachability.” 

The DiVitas Mobile UC solution extends the deskphone by duplicating its functionality onto a Nokia or Windows Mobile dual-mode phone—and then complementing it with key business communication applications (voicemail, contacts, IM and Presence).  DiVitas supports true Dual Persona by offering a business number that is completely separate from the personal cellular number which comes native with the phone.  The DiVitas Mobile UC solution operates seamlessly over WiFi and cellular networks to significantly reduce the amount of cellular minutes used each month. 

“After installing the DiVitas Mobile UC solution, we have noticed a significant drop in our cell phone minute usage because we are now leveraging our WiFi network for placing and receiving calls. Our cell phone costs are going way down thanks to the DiVitas solution,” stated Ireland. 

The court used to pay for limited cell phone plans for its entire mobile staff, and they would each regularly go over their allowance by almost 1,000 minutes per month.  

“Now we are only paying for a 5,000-minute pool of minutes for eight phones and we are seeing a major savings on our cell phone costs,” continued Ireland. 

Currently the DiVitas solution is already delivering improvements beyond just monetary value. In particular, the number of "reopened" cases has dropped from 40 percent to 8 percent since the system was implemented due to accessibility of timely and accurate information. 

Another plus for the 13th Judicial District Court is that DiVitas is WLAN, carrier, PBX and handset agnostic. The DiVitas Mobile UC solution was easy to set up and configure with their existing infrastructure which includes a WLAN from Trapeze Networks and T-Mobile as their mobile carrier. The DiVitas Client is running on the 13th Judicial District Court’s new Nokia E71 dual mode phones.  

Among the favorite DiVitas applications the judges and other staff at the 13th Judicial District Courts like include free IM and Presence.  When added to Voice, Presence and IM allow the staff to communicate in the most efficient manner possible. Because of the high degree of chance that meetings and hearing are postponed, the judges maintain three packed calendars. This challenge has become a daily fact of life for judges in the13th Judicial District Court, as they juggle multiple calendars and overlapping appointments. Their cases may be criminal, civil, probate or family matters, and all require varying degrees of the judge’s time and attention.   

With DiVitas, judges are able to move between locations while staying in contact via voice, email and IM, and they also have Presence and Contacts at their fingertips. Judges can now be even more available, without having to lug a bunch of equipment (cell phone, laptop, and pager) with them as they roam between locations.    

 “Courts are very traditional organizations – but providing strong taxpayer value, which is what DiVitas offers, is traditional too. DiVitas is terrific for our productivity, but being able to save money is the real clincher,” concluded Ireland.

About DiVitas Networks
Founded in 2005, DiVitas Networks has rapidly become the leader in Mobile Unified Communications.  DiVitas offers the first solution to mobilize corporate voice and messaging (deskphone, IM, contacts and presence) for businesses by unifying them onto a smartphone. DiVitas’ “seamless roaming” enables its solution to operate transparently over cellular or WiFi or both. DiVitas provides organizations complete management and control over its mobile solution by providing IT the ability to track usage, customize features and implement policies. Headquartered in Mountain View, California, DiVitas Networks is backed by Clearstone Venture Partners, Menlo Ventures and SVB Capital.  More information is available at www.divitas.com.

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